Wish Recovery | Luxury Rehab & Detox

I was just discharged from Wish Rehab a few days ago and I really want to express my gratitude & also my experience with Wish. It is very easy to write our grievances against businesses. Too often, we go through life without looking back to express our connection with others, and our appreciation for their presence in our lives. I want to start with the fact that the staff at Wish Rehab is unmatched. I reached out after normal business hours expecting to hear a generic automated response from the person on the other end of the line, instead I had the pleasure of speaking with Allison. She is exceptional! I had been trying to find help for some time, but it was not until I spoke with Allison that I heard genuine heartfelt regard for my troubling situation. I felt that most facilities did not express sincere interest in my personal experience and they failed to take the time to ask the pertinent and relevant questions to best understand my story as an individual and I kept getting these rote, impersonal, and seemingly disinterested reposes and seemed to default to the one-size-fits-all responses. Allison was different, she embraced my unique story, she inspired me, she gave me hope, and she made me feel that I had come to the right place. During that first call and, in that moment, I realized that, no matter what, I was not alone, and there was a solution that works for me. From the moment we spoke, she fully informed me of all the services I could expect, and all of them I did receive with professional and exceptional attentiveness and care! Allison walked me through the steps of what to expect, and she would follow through with what she said she was going to do, which meant a lot to me. She was always available for any questions I had during the process and even once I arrived, she was there to welcome me to Wish even though I changed my time of arrival several times. Allison is not one of those people that once you sign up, she is no longer able to be reached, rather, she gave me the security in knowing she was there for me whenever I had a question, she was accessible the whole time, and I can tell she genuinely cares. Now I have to start off by saying the staff there are unmatched and I don't even want to say staff because they felt like family at a point. They take a lot of pride in their work. The way they take care of you, I am already missing. The Chef's food is really good, and he has such an amazing personality that even though I’m a grouch in the morning seeing his smile or hearing one of his jokes puts you in a better mood. Not only is the food really good, there is a whole variety to choose from, the presentation is unmatched & he is great with trying to accommodate everyone. I Loved him & Alyssa. The counselor, therapists and staff care about you as a person. It makes you eager to participate in the programs when you feel they care and value what you have to say. I've learned to value my strengths and weaknesses & how to allow myself to release the years of trauma I had been holding in. Veneill, Kim, Marco, Debbie, Gary, Michael and Gregory each taught me something different, whether it was trusting my decisions, believing in myself, learning to just feel what I feel, and they taught me that mistakes do not mean life is over, and life so much more. I find myself feeling like there are miniature versions of them at times on my shoulders, because in times of doubt, I hear what they would say to lead me in the right path. Thanks for your time, patience, and your authenticity. Thank you for encouraging me, supporting me, and caring about me and helping me get on the path to being whole. From the time I finished detoxing, I moved on to being spiritually, physically, mentally and emotionally well-balanced and able to regulate my emotions in a very healthy way. I met some amazing friends there and will take this experience and grow more from it!